This Teamviewer bug might be fixed with future versions, but in the meantime this solution worked well for me.Īnother approach would be to downgrade Teamviewer to a previous version.
Right-click it and select "Run as" to open a command prompt logged in as various users of that computer. Or click "Start" and navigate to "All Programs > Accessories", where you will find a shortcut to "Command Prompt". To open a command prompt in Windows XP, you could press the Windows key + R (this opens a Run dialog), type "cmd" and hit "Enter". After this, TeamViewer 13 should work as normal. While downgrading TeamViewer to version 12 did work, I was still searching for a solution to make version 13 work as well.Īs Taylor pointed out in this thread here, the simple fix to this error is to open a command prompt, with administrator privileges, type ipv6 install and hit Enter. This happened to me recently when upgrading from an older version of TeamViewer (10) to version on a client PC running Windows XP.
If you were running TeamViewer 12 or lower on a XP computer and you recently upgraded it to version 13, you might be among those who get the error: "TeamViewer_Service.exe has encountered a problem and needs to close.
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